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Improving brand relevance

Three screenshots of Sightsavers TikTok posts

The challenge

Respond well to social media trends without compromising brand tone of voice.

The solution

1 / Agile planning

Agile (70/30 proactive/reactive) approach to content planning.

2 / Social listening

Daily social listening and team creative stand-ups.

3 / Risk mitigation

Social ‘risk checklist’ agreed with media and brand.

4 / Reporting

Regular performance reporting to get senior management buy-in.

The impact

  • 75-125% increase in overall reach and engagement on respective posts

  • Increase in 'meaningful' audience interactions (comments, saves).

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